from the CEO
A period of elaborating new programs for infrastructure concessions in the country and of addressing pending issues in the sector began in 2019, allowing the highway industry to envision a promising growth path. Internally, it was a time of organizational realignment for Arteris, when we embarked on a major transformation for the purpose of streamlining the company and making it leaner, more efficient and more assertive. As a result, we recorded significant results in operational efficiency, cost reduction and safety at the end of year. Although the latter still requires constant monitoring and ongoing action, we have already perceived the reflection of a maturing safety culture and team commitment.
We were surprised by the Covid-19 pandemic in 2020 and are aware that the outlook for solving economic challenges following this crisis will depend on infrastructure investments. Many challenges lie ahead, but we are sure that the pillars built thus far will be key factors in remaining on track to generate shared value.
Andre Dorf, CEO of Arteris
The year 2019 was marked by an intense cultural transformation process, a major initiative to make Arteris an increasingly efficient and competitive company. A total of BRL 1.5 billion were allocated to improvement and maintenance interventions, of which 64.4% were conducted on federal toll road concessions.
*The reduction in investments observed in recent years is a natural consequence of several factors: the finalization of the concession contracts for Vianorte and Autovias in 2018 and 2019, respectively; reaching the maturity of the federal concessions, considering that the main contractual investments have already been fulfilled, with emphasis on the completion of the duplication works for Serra do Cafezal, on Régis Bittencourt; and the re-planning of some stages of the ViaPaulista duplication works.
The main highlights include the acceleration of works on Contorno de Florianópolis (34.4 km stretch), the implementation of the Emergency Escape Area and the renovation of the Itajaí Mirim bridge on Litoral Sul, the implementation work for the Toll Plaza on SP 318 (P6-São Carlos) and start of works for nine User Service Center Bases on ViaPaulista; duplication works on SP 191 (2 stretches between km 49 and km 74) and duplication on SP 147 (km 88 to km 104) at Intervias; and to the works for the implantation of a green overpass and 15 wildlife crossing on Fluminense, among others.
Major initiatives in 2019
• Accountability for the result
• Agility in decisions
• Simplification of processes
• Investment of BRL 25 million
• Users can use their smartphones to request emergency services (mechanical and health) 24 hours a day
Arteris has three Emergency Escape Areas, one on Régis Bittencourt and two on Litoral Sul, where implementation of the most recent (km 667.3 of BR-376/PR) required investments of approximately BRL 20 million and involved 134 workers during 8 months of work
• Management System supported by ISO 14001: 2015
• Standardized environmental management procedures at the toll road concessions
• Golden Rules for Protection of the Environment: guidelines for the performance of the company and its employees
Integrity Program: prevent, minimize or detect risks of violation of laws and guidelines
Focus on Compliance Risk Management and the Public Sector Interaction Standard
Anti-Corruption Policy and Code of Ethical Conduct: guiding all activities
Positive Environment Management Standard: guidelines for preserving a positive, open and inclusive work environment, free from discrimination, violence and harassment
Internal training on topics related to the Integrity Program, the Code of Ethical Conduct and the Anti-Corruption Policy
Introduced in 2019, it sets specific guidelines tot support proactive, collaborative and fair operations.
and knowledge management
Key to human capital development and team engagement
Initiative aimed at the development of employees to contribute to the achievement of results
were offered in 2019,
an average of